Vinted Users Express Displeasure Over Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Social Media Backlash
Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with similar services.
It has advised users to check their listings and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options following member complaints.